- Please make sure to arrive 10-15 minutes before your session is due to start so that we can begin on time. All participants must complete a risk form before participating. Latecomers arriving after the session has started may have to wait until there is a window to start a secondary safety briefing, but if you are too late you may risk not being admitted to the session, especially on fully booked days. Please make sure to arrive early before the session is due to start to avoid holding up the session.

- Please make sure to check the directions and joining instructions on your booking confirmation and make sure to forward these to the rest of your group, we are on a working farm in a remote location (OX11 9DP) that some people can struggle to find if they haven’t been sent the directions, use the what3words address on the booking confirmation email (and use via the what3words app) for the best directions. The postcode usually takes people to the private residential properties behind the activity centre, make sure to park up in front of the red brick building upon arrival, don’t go directly to the postcode.

- We have a 24 hour cancellation policy, we require 24 hours advanced written notice by email (events@affg.co.uk) of a cancellation in order to refund, otherwise we can reschedule the date of a booking or convert your purchase into a gift voucher reusable at a later date.

- The centre is strictly 8+ years, any other children under 8 years should be left at home, this is strictly for safety. No children under 8 years/babes in arms are allowed on site and are safest left at home.

- For sessions and groups over 10 people please get in touch directly by email (events@affg.co.uk) to book a private session.

-Public sessions are booked for up to 10 people, so smaller groups may have other participants on their sessions (all activities except the laser maze) if you would like a private session please get in touch.

- Make sure to read our safety guidance in advance of a session: axe throwing and archery include making sure to wear closed toe shoes (no flip flops or sandals) and make sure to remove jewellery and piercings (anything that can be caught on the bow string or caught on axes) specifically hoop earrings, long necklaces, dangly bracelets/anything long that dangles. (We advise on removing all piercings from the waist up for archery). All long hair must be tied back.

- Any non-participants planning to spectate sessions in advance must contact us in advance as activities have a limited viewing area. Some activities e.g. archery tag are not suitable for spectators. If there are too many spectators we have a waiting room for people to sit, we cannot guarentee space for spectators to watch if we haven’t received communication to expect spectators.

- There is no alcohol allowed on the premises

- The age limit for axe throwing is 10+ years. For crossbow shooting the age limit is 14+ years. For whip cracking the age limit is 16+ years.

- All those under 18 must be in attendance with a guardian to supervise them, a guardian must complete the risk form on their behalf.

- Dogs are not permitted at our activity centre strictly for safety (with axes thrown and arrows loosed, it isn't a safe environment for dogs) only trained assistance dogs can attend (please contact us in advance to let us know).

- Our activity centre is on a busy working farm, customers must remain in the parking area directly in front of the centre or inside the centre, the land surrounding the activity centre is private residential property and is strictly prohibited for customers. Please do not walk around the building or go anywhere other than the activity centre. If you are lost please remain in your car, check your joining instructions, and contact us with your location. 

For customers with gift vouchers: All vouchers purchased via BookingHound can be validated online by typing in the voucher code whilst booking.

Third party voucher bookings (buyagift/red letter days/smartbox)

Third party voucher bookings via Buyagift/Red Letter Days or Squarespace can be *provisionally* booked, when booking via our website use the voucher number (or for squarespace vouchers use the order number on the initial booking confirmation email).

Please note third party voucher bookings are only *provisional*, the booking is not made until the provisional order is checked, your voucher number validated and the voucher redeemed, at which point you will receive a follow up order confirmation to confirm that the provisional booking is confirmed. But until you receive this confirmation the order is only provisional.